Luxury Home Furnishing Retailer Enhances Email Reliability,
Saves Time and IT Costs While Improving Customer Service

ELTE is a Toronto-based, home furnishings retailer with both private and major corporate clients like the Ritz Carlton Hotel.  The retailer’s vision, to bring unique home furnishings items to Canada from around the world, has remained intact through a fourth generation of family management.  They have been honoured as Retailer of the Year in both Canada and The United States. 

Business Situation 

ELTE needed to upgrade its email to improve customer service and employee efficiency, enhance security and reliability, and reduce IT costs.

 Solution 

The company chose Office 365 to deliver a reliable, secure email solution that provided resource scheduling functionality, increased collaboration and a centralized business contacts list.

 “With a small IT department, we needed a partner to help us look at our options.  I wanted the best of the best and found it with Itergy.  With their guidance, we’ll now be looking at some of the other Office 365 products at some point, like Sharepoint, to enable future business improvements or to foster ongoing continuous business improvements.”  Dale Castle, Program Management, ERP and Technology Services Advisor, ELTE

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